The concepts of empowerment Essay Example for Free

The concepts of empowerment Essay Question 1 Explain the concepts of empowerment, self-managed teams, and cross-functional teams, and develop an essay that argues for their inclusion in either a tall or flat organizational structure. Empowerment is the process of giving employees the authority to make important decisions and to be responsible for their outcomes. Empowerment should exist in tall organizational structure because if the size of the tall organizational structure is bigger is operating process or more tasks appear or tasks become more and more complex, managers at the top of hierarchy will gradually lose the control regarding their work. Self-managed teams reflect self-lead work groups consisting of people who are jointly responsible for ensuring that the team accomplishes its goals. Self-managed teams should exist in flat organizational structure because self-managed teams need to be control well with a few levels to avoid hindering communications. Cross-functional teams are groups of employee from across an organization’s different functions who are empowered to direct and coordinate the value-creation activities. Question 2 Bureaucracy is a phenomenon that presents itself in varying degrees in organizations. When does bureaucracy become a problem in an organization? How can the principles of bureaucracy help managers to design the organizational hierarchy? What can managers do to prevent bureaucratic problems from arising? Bureaucracy becomes a problem when it hampers the work of the organization. When there are too many steps involved and too many people involved to solve issues and make quick decisions, then bureaucracy is a problem. When the hierarchy is inflexible and difficult to wade through, it is a problem. Decisions should not be made without adequate information and time, but when the decisions are bogged down in bureaucratic red tape, the rules and layers of approval, then companies can lose business and opportunities to  act in tune with the market. The principles can help identify the form and the job functions. It helps design the jobs and the technical skills needed to do the jobs so that the best people can be hired to do the job. The principles establish the rules and the focus of the company so there are firm expectations and goals. When all of these are put in place the managers then have the path to follow to create a successful company. Managers must remember that each person is hired because of their skills if the principles are followed. The need for decisions must not be hampered by a top heavy group of decision makers and the rules are in place to guide the decision making process. The hierarchical structure is a form, not a law and when rules and the hierarchical are the only considerations in decision making the systems becomes bogged down and inflexible, or worse, time consuming. In addition, the job and the functions of the company should be impersonal and so should the treatment of employees. Equality is important in an organization. Listening to everyone, accepting diversity in culture, experience, and knowledge can help a company avoid many problems in a bureaucracy. Reference: http://www.bustingbureaucracy.com/excerpts/weber.htm

Private Schools vs. Public Schools Essays -- Compare Contrast Comparin

Sending your child/children to school is a decision every parent/family has to make. Choosing where to send your child is a different story though. No matter where you live, there is always a public school in the area that your child can attend and you have no annual fee. Public schools are paid for with taxes that every citizen has to pay. Private schools on the other hand have an annual fee that can range up to around $20,000 per year. Paying for private schooling is almost like paying for college tuition. Some parents prefer public schools because of the children’s freedom while on the other hand some prefer private schooling because of the curriculum and religion learned. Sometimes parents change their mind about where they want their child to attend based on many different reasons. Switching from either Private to Public or vise versa is very common, especially when a parent feels there child can do better or needs to be challenged more. The switch can either be to benefit the child to learn at there best ability or to punish a child. The following is about how private school and how public schools have their pros and cons and also how the switches from either private to public or vise versa can either benefit a child or how it can destroy them. Public schooling is offered around the country and does not cost anything to go to school and just simply learn. The majority of schools are public schoolings because the majority of children in the United States attend public schooling for many different reasons. A public school will obtain a more diverse environment than let’s say a private school or even the thought of being home schooled. In private schools, most of the inferior groups such as African Americans are... ...I feel that the best thing for a child is to be at a school that they enjoy. I think that a child is better off staying in the schooling environment they started off at. In conclusion, I am neither for nor against either private schooling or public schooling. I think that both have their benefits and both have their downfalls. I do not think that private schools should cost so much because it takes away from the diversity in the school system. Without diversity in private schools, children will never learn about it or be aware of it until they are out of school. From what I have read, a lot of people have bias opinions on both topics and they are all wonderful points. Now you can read the facts and observe what is better, private or public schooling and the effect is has on children when you start them off with one system and switch them to another.

Importance of customer care Essay

It shows a great deal of professionalism when a company takes good care of its customers, both internally and externally. Professional employees will most likely deal with clients in a professional manner, with the right communication, with respect and a genuine attitude. A good customer service will help the company: To keep loyal clients – develop trust To gain new clients To develop a good referral To develop within its employees a sense of proudness and loyalty The main objective of communicating is to send a message the most effective way as possible and to make sure it is received the way it was intended to. In communication, there are many barriers to overcome: a good standardised communication within the organisation will help to deal with those problems. Communication is a two-way process: 1. What we say and how we say it: 1.1. Intention of sender: right information in the right format 1.2. The message: method of communication. 1.3. Receiving the message: receptiveness of the person receiving the message 2. What and how the message is received and perceived: 2.1. Message interpretation: has the message been properly understood? 2.2. Feedback: has the communication been successful? To achieve an effective communication, the organisation and its management must clearly communicate the rules and guidelines established by the company. Standardised communication will help with: Consistency Equality Bring knowledge of what to do in any circumstances Establish boundaries Communicating with people, both internal or external of the organisation, is not only a matter of using the right guidelines or rules; an important part of the communication is also to consider your audience in order to adapt your communication and convey your message for a better reception. Knowing who you are talking to will avoid assumption, and will help you understand their needs and motivations. Communication is a combination of 4 mediums: 1) The written communication 2) The verbal communication 3) The non-verbal communication 4) Listening 1) What is important in written communication? The accuracy of the words To be clear To be legible To do proof reading 2) What is important in verbal communication? To use a formal or informal way of speaking according to your audience To use the appropriate language: choose the right style To make sure to use the right pace: not too fast, not too slow To use the right tone of voice To speak at a good distance from your audience: physical proximity 3) What is important in non-verbal communication? The signs and signals of body language Movements, gestures, facial expressions, shifts, body positioning The way of being dressed, the hairstyle, tattoos The tidiness of the working place 4) What is important in listening? To listen properly a person you need to stop what you are doing: give importance to the person you are communicating with While listening appear interested Listen actively and ask questions Truly listening helps to avoid misinterpretation To communicate more effectively, one should pay attention to its body language: the non-verbal communication is as important as any verbal or written communication as it conveys a message of its own, an emotional state. Failing to provide a good customer care will prevent the organisation to be successful and to expand. But it will also create stress among people working for the organisation, leading to unhappiness and unprofessionalism. The golden rule of the PA should be: â€Å"Mind what you say,   who you are talking to  and how you are communicating†

Essay On School Shootings - 1066 Words

WHAT ARE SCHOOL RAMPAGE SHOOTINGS School rampage shootings, also referred to as mass school shootings, involve one or a small number of perpetrators whose goal is to inflict as much harm as possible on as many people as possible within a school setting. It is a violent act. There is a distinction made between violence and aggression on the continuum of severity . As noted by Bushman and Huesmann (2010), while aggression is an intent to harm another person who does not want to be harmed, violence is aggression with the goal of extreme physical harm which would be severe injury or death. Using this frame of reference, mass shootings in schools are clearly acts of violence whereas school bullying, and depending on the context, school†¦show more content†¦Rocque (2012) reports on research by Peter Langman (2009) who developed three personality typologies for rampage shooters: psychopathic shooters, psychotic shooters, and traumatized shooters. Psychopathic shooters feel no emotional connection to others and lack empathy, as well as the ability to feel guilt or remorse. The shootings might be carried out as revenge against a real or perceived slight or injustice in a cold and detached manner. Psychotic shooters, on the other hand, cannot distinguish between reality and fantasy. They likely have a more severe mental disorder. As an example, they might engage in a mass shooting, because it conveys a secret message to a celebrity love, or they may believe it is their responsibility to respond to what God has told them.(might want to make this a little more clear such as â€Å"they may feel they must respond to a higher powers command to kill.† Finally, traumatized shooters have typically experienced emotional, physical, or sexual abuse. The trauma has disrupted their ability to develop coping skills to deal with strong emotions. Due to the abusive experience, they may not feel that there are adults they can trust. Jonathan Fast (2008) believes that rampage shootings are attempts to gain status and attention. Part of this need to be the center of attention is played out by the final dramatic act of suicide (Fast, 2008). FoxShow MoreRelatedSchool Shooting Essay732 Words   |  3 PagesResearch in school shootings have been administered in many categories, including sociology, psychology, and etc.  past studies, and direct later studies in school shootings, offers a sociology stand point for understanding the differences of school shooting incidents, including rampage shootings, mass murders shootings, and examining the mass media dynamic of school shootings; as well as presenting a combination of causes said in the research, including those on the individual, community, and socialRead MoreArgumentative Essay On School Shootings898 Words   |  4 PagesThere has been an average of one school shooting every week in America since the Sandy Hook shooting. On the fourteenth of December, 2012, in Newtown, Connecticut, 20-year-old Adam Lanza not only killed his mother in her home, but also twenty children and six members of staff at the Sandy Hook Elementary School. This was to be the third deadliest mass shooting in U.S. history. The Huffington Post reports that as of 2014, there have been over 200 school shootings. These have resulted in at least 94Read More School Shootings in America Essays5717 Words   |  23 PagesConnecticut, Georgia, Colorado, Virginia, Oregon, Michigan, and Tennessee are the sites in which some of the most viscous school crimes have occurred. In this day and age it seems as if school isnt a safe haven for Americas children anymore. School shootings are on the rise more than ever in todays society with kids as young as 9 years old committing these gruesome crimes against their classmates and instructors. To see this type of action among kids is heartbreaking and sad. People wonderRead MoreSchool Shootings in America Essay1808 Words   |  8 Page sThe school shootings at Westside Middle School were orchestrated by two juveniles. On Monday, March 30, 1998 two boys ambushed students and teachers outside Westside Middle School in Jonesboro, Arkansas. Andrew Golden a youth of 11 years and Mitchell Johnson who was 13 years old were responsible for this hideous tragedy. Apparently, Mitchell Johnson hid in the woods while Andrew set off the fire alarm causing the students and teachers to run out of the building. Armed with three stolen rifles andRead MoreSchool Shootings in America Essay2422 Words   |  10 Pagesdead and 23 wounded in a High School, Four girls and a teacher are shot to death and 10 people wounded during a false alarm in school†¦Those were the headlines of all newspapers at one time or another. High School shootings have been occurring throughout the United States. Why is it that a student would come into their school and open fire? Why is it that no one notices the signs before the incident? How is it possib le that they were able to bring the firearm into the school? Those are some questionsRead MoreEssay on A Matter of Safety: School Shootings698 Words   |  3 Pages Thirteen people were killed at Columbine High School in 1999, thirty-three died during the Virginia Tech shooting in 2007, and twenty-seven people, twenty of whom were children no older than seven, were killed at Sandy Hook Elementary School in 2012 (Kirk). These name only a few of the larger and most well-known school shooting incidences. In total, 297 people have lost their lives due to school-based shootings since 1980 (Kirk). Although this number may be small in comparison to death by guns overallRead MorePreventing Mass School Shootings Essay1424 Words   |  6 PagesIn order to solve the problem of violence in schools, we must first find out who the problem is. Being that not every teenager is prone to participate in such violent acts as what happened at Columbine, there must be specific environment imposed on a particular biology to turn a teenager into an Eric Harris or a Dylan Klebold. These are not normal, healthy teenagers, and they don’t just become killers overnight. They become killers because they are already deeply disturbed individuals who canRead MoreThe Parents Role in School Shootings Essay1196 Words   |  5 PagesWhen children commit a horrible act such as a school shooting their parents often look for someone or something to blame rather than looking at what role they, as parents, may have had in the tragedy. The often targeted entertainers, video game developers, teachers, drug companies, and writers are rarely, if ever, responsible for such tragic outcomes and, unfortunately, often become victims as a result of lawsuits filed in an attempt to place blame on them. The parents of dangerous children mustRead More School Shootings and Gun Laws Essay935 Words   |  4 Pages Imagine your child was nearing high school graduation with their whole life ahead of them. Next year, they will be going to college and you will see them bloom into the wonderful person you know they are. Now imagine the horror of hearing that your child had been shot and killed while they were at school. It is difficult to fathom the enormous amount of grief and anger that would flood the body of a person in a situation like this. No one should have to endure such pain. Now imagine how muchRead MoreMass School Shootings in America Essay896 Words   |  4 Pagesmany school shootings occurring nationwide. It is not unusual to hear about these shootings on television or on the radio. This issue has greatly impacted the lives of young people. nbsp;nbsp;nbsp;nbsp;nbsp;If you turn on you television and look at the destruction caused from a flood or an earthquake, you may think, quot;oh, another one.quot; Although it may shock you to see the pain and suffering of the victims, it is going to happen. Is that the way we have to look at school shootings? It